The Truth About Conflict Lunch+Learn

Karen's Insights-

A few noteworthy things:

• In this group, there were a lot of ties between styles.  Ties are normal, but this group had several 3-way ties.  When styles are tied, the “go-to” automatic style will depend on who is involved.  So, the immediate reaction with the spouse may completely be different than the auto-response with the boss. As you start noticing the differences and considering how you’re about to react, you CAN pull from your inner (whatever may be more situationally effective) style, even when triggered.

• Ties and one number lower often mean the individual has more capacity to choose (in the heat of the moment) their immediate reaction, as compared to those who have 2 or more points between styles.  With practice, it is still possible to learn to choose.

• The distribution for this group between Teddy Bears, Foxes, and Owls is very close.  Owls and Teddy Bears are even, with Foxes close behind. You have a higher percentage of Teddy Bears than I usually see (and fewer Turtles), which is interesting!

  • With this 3-way tie from a percentage of people's standpoint, making decisions when things are not unanimous would be challenging.  The Teddy Bears want everyone to be happy, while the Foxes are ready to hit the midpoint and move on, and the Owls want to spend hours dissecting perspectives until they feel they’ve found the win-win-win.

  • This concentration would do well to look to the sharks or draw from their inner Shark,  to help pull the group out of inertia, when issues have been spinning for a while.